Last Updated: 11/25/2024
Committed to the Protection of Your Privacy
The Recovery Coaches (“The Agency”) is committed to protecting your privacy. We will treat all of the information you provide through our website, including any registration or contact information, with the utmost respect.
We work diligently to take appropriate administrative and technical measures to prevent the unauthorized or unlawful use of your personally identifiable information and to protect it from accidental loss, destruction, or damage.
We will not sell or disclose personally identifiable information about you to unaffiliated third parties except as outlined in this Privacy Policy.
Collection of Information
Our website collects certain information about visitors, even when they are not logged in. This information may include:
We may also place “cookies” on your computer to recognize you on return visits, enhance your browsing experience, and collect additional data. You can adjust your browser settings to prevent cookies, but doing so may impact the functionality and personalization of the site.
Additionally, we may ask you to provide personal information such as:
If you choose not to provide certain information, you may be unable to access specific features or services on our website.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes
SMS Terms & Conditions
1- SMS Consent Communication:
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from The Recovery Coaches, you may receive messages related to the following:
Example: “Hi [Name], Thank you for speaking with me today. Here is the address for our appointment on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary. You may receive up to 3 SMS messages per week related to your appointment or reimbursement status.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from The Recovery Coaches in the following ways:
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://therecoverycoaches.us/
Additional Options:
8- Standard Messaging Discolures:
Privacy Policy Page - https://therecoverycoaches.us/privacy-policy
Use of Information
The information we collect is used to:
We may contact you with information from carefully selected third parties, but we will not provide your information to third parties for marketing purposes. Any sharing of information will be initiated knowingly by you.
Disclosure of Information
The Agency reserves the right to disclose any information collected through our website to governmental or regulatory authorities if required by law or to comply with any legal process.
Transfers of Information
Occasionally, we may share information with carefully selected service providers who assist us in hosting our website or delivering other services. These service providers are required to use the information solely for the services they provide and to comply with the terms outlined in this Privacy Policy. We will not share your information with third parties for marketing purposes unless explicitly stated.
Additional Services
From time to time, we may offer additional services through our website. These services may be subject to alternative terms of use, which will be clearly identified. Unless otherwise specified, these terms will supplement this Privacy Policy, and in the event of a conflict, this Privacy Policy will govern unless otherwise noted.
Data Security
We employ administrative, technical, and physical security measures to safeguard your personal information. Despite our efforts, no security measures are foolproof, and no method of data transmission can guarantee complete protection against interception or misuse.
Children’s Privacy
We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete that information promptly.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
To exercise these rights, please contact us using the information below.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be effective immediately upon posting. Please review this page regularly to stay informed about our data protection practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
The Recovery Coaches
Email: therecoverycoaches@gmail.com
Phone: (210) 851-8614
Address: 5150 Broadway St. Suite 219, San Antonio, TX 78209
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